Mint Home FAQs
How do I know what type of system I have?
If your system consists of a single unit containing all heating and cooling system components, typically installed outdoors (on the roof), it's a packaged unit. But if you have two separate units: outdoor unit (condenser/compressor) and indoor unit (evaporator/air handler/gas furnace), it's a split system. If you still have questions, reach out so we can help you at (888) 550-MINT (6468).
How do I know how many AC Units I have?
- Check the Property: Take a walk around your home and look for outdoor condenser units. These are usually located on the side or back of the home and are large metal boxes with grilles or fans.
- Look for Multiple Thermostats: If your home has multiple thermostats, it's likely that there are multiple AC units as well. Each thermostat usually controls a separate AC system.
- Inspect the Air Handler: Inside your home, check for indoor air handler units. These are typically located in utility closets, basements, or attics. If there are multiple air handlers, it's an indication of multiple AC units.
- Check Documentation: If available, review any home documentation, such as inspection reports or HVAC maintenance records, which may indicate the number of AC units installed.
- Call us!: If unsure, give us a call and we can help you figure it out. We can be reached at (888) 550-MINT (6468).
What if I don’t already have an HVAC system?
Right now we are replacing old systems but will be expanding our service offerings in the current months. Stay tuned!
Who are the Mint Home technicians?
Mint Home technicians are a select group chosen for their exceptional expertise, reliability, and commitment to quality service. Each technician undergoes a vetting process to ensure they meet our standards. They are highly experienced professionals who have demonstrated their proficiency in the HVAC industry. We take great care in selecting technicians who not only possess the technical skills necessary for the job but also embody our company values of honesty, integrity, and professionalism. When you choose our services, you can trust that our technicians are dedicated to providing you with the best possible service experience.
I have another type of system, can you replace mine?
We can replace equipment that already exists with a different brand of equipment, no problem! As a reminder, Mint Home only partners with the leading HVAC manufacturers so we can ensure the highest quality products are installed in your home.
Will my quote change once the technician comes to verify my house?
No! Mint Home will honor the quote we provided to you online. The only exception would be if the information you provided was not accurate, or we think there are changes that should be made that would provide further savings to you.
What if I'm not happy with my Install?
At Mint Home we guarantee your satisfaction. We provide a 3-year labor warranty to prove our dedication to you. If you have any issues, please contact us so we can make sure you have the best experience possible.
